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Order Issues
What do I do if my item(s) arrives damaged?
We’re sorry to hear that your item(s) arrived damaged. While we carefully pack all orders, occasional damage may occur during shipment. Our team is here to assist you. Please contact our Customer Care team and provide clear photos of the damaged item
I haven't received my order.
Please note that delivery times may vary depending on your location. We kindly ask you to contact our Customer Care team and share your order number so we can check the status of your shipment and assist you further.
What do I do if I receive the wrong item in my order?
We are sorry to hear you received the wrong item in your order! Please report your order issue to our Customer Care team for further assistance. Include a photo of the item received, name of the missing item(s), and your order number.